How Logistics Pros collects, uses, and protects information from website visitors, prospective clients, and engagement partners.
Logistics Pros ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, request a consultation, engage our services, or otherwise interact with us.
This policy applies to information collected through our website and through direct business engagements. It is intended to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.
When you contact us, request a consultation, or engage our services, you may provide your name, business email, phone number, company, job title, and details about your logistics operations and challenges.
When you visit our website, we may automatically collect IP address, browser type, device information, pages visited, referring URLs, and aggregated usage data through standard server logs and analytics tools.
During consulting work, we may receive operational data, supply chain metrics, contracts, vendor information, or other business records necessary to deliver our services. This information is governed by the engagement agreement and applicable confidentiality obligations.
We use the information we collect to:
We may share information only in the following limited circumstances:
We may share information with vendors who help us operate our business — for example, email providers, secure file-sharing platforms, customer relationship management tools, and analytics services. These providers are bound by confidentiality and data-protection obligations.
We may disclose information if required by law, court order, regulatory request, or to protect our legal rights, property, or safety.
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to confidentiality protections.
We never share client engagement data, proprietary operational information, or trade secrets with third parties without explicit authorization.
We implement administrative, technical, and physical safeguards designed to protect personal and engagement information against unauthorized access, disclosure, alteration, or destruction. These safeguards include encrypted data transmission, role-based access controls, secure cloud storage with industry-standard providers, regular security reviews, and employee training on data handling.
No method of transmission over the internet or method of electronic storage is 100% secure, however, and we cannot guarantee absolute security. We will notify affected individuals and applicable authorities promptly in the event of a breach involving personal information, in accordance with applicable law.
Our website uses cookies and similar technologies to provide functionality and understand site usage. Cookies are small files stored on your device. We use:
You can control cookies through your browser settings. Disabling cookies may limit some features of the site. We do not use cookies for cross-site advertising or behavioral targeting.
Subject to applicable law, you have the right to:
To exercise these rights, please contact us using the details at the bottom of this policy. We will respond within the timeframes required by applicable law.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. Engagement records, including deliverables and supporting analyses, are typically retained for seven years following the conclusion of an engagement, after which they are securely deleted or anonymized.
We are based in Toronto, Ontario, Canada. Some of our service providers may store or process information outside of Canada, including in the United States and the European Union. Where information is transferred internationally, we ensure appropriate contractual safeguards are in place, such as standard contractual clauses or equivalent protections, and we confirm that providers maintain a level of protection consistent with PIPEDA.
Our website and services are intended for businesses and adult professionals, not for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we may delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last Updated" date at the top of this policy reflects when the most recent changes were made. Material changes will be communicated through our website or directly to you where appropriate. We encourage you to review this policy periodically.
For questions about this Privacy Policy, to exercise any of the rights described above, or to raise a privacy-related concern, please contact our Privacy Officer:
Logistics Pros
Toronto, Ontario, Canada
Email: miguel.ferreira@logisticspros.ca
Phone: +1 (416) 402-4551